Shipping Policy

Return Window

Customers may request a return within 30 days of delivery, subject to the eligibility requirements outlined in this policy.

Return Eligibility

Items must be unused and in their original condition and packaging. Some items may not qualify for a return under applicable restrictions.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us with your order number and clear photos of the issue so we can review it and provide next steps.

Refunds

Once a return is approved and any required inspection is complete, eligible refunds will be issued to the original payment method. Processing times may vary depending on your payment provider.

Return Shipping

Return shipping costs and instructions will be provided when your return request is reviewed. Please contact us before sending an item back.

Contact Us

For return and refund requests, please contact us at lexauce445@gmail.com and include your order number.